ThrivePOP strives to have a personal relationship with their customer. We aren't just a number and that goes a long way in today's world. I feel I can call ThrivePOP without hesitation and they [ThrivePOP] can offer what most companies are looking for - Assurance their Web needs are met up front and confidence that they will be maintained throughout the length of the relationship. The communication is excellent as well as the quick response when I have a problem.
ThrivePOP was certainly not the least expensive company that submitted quotes/proposals for this first website development project. We chose to partner with them based on their ability to listen to our needs, see our vision (even when we couldn’t) and in turn creatively execute it. They are very responsive and very thorough. Working with them has been easy and effortless. I can truthfully say that we both learned several valuable lessons and project management skills along this journey. My staff and I have a firm understanding of all our new sites and the training that they provided has been beneficial in us keeping our sites current and updated with minimal outside help. Marketing is my forte, and I readily admit that I’m “I.T. challenged” so when issues or problems arise my first go to is ThrivePOP, they are my super heroes!
I love how they send emails to keep you informed on the status of their work. Also, the staff is very quick to respond to any questions I may have. All updates or issues were done quickly and professionally.
With the many responsibilities we have taking care of our customers - both in the office and on our website, along with the other responsibilities my team must deliver on, I don't want the hassle and the worry of trying to make sure our website runs as it should. There are so many people out there trying to corrupt websites for whatever reason. Besides that, technology is always changing and updates need to happen routinely. I'm not willing to take the chance that a website malfunction occurs on a large scale then it takes much time and money to fix. It's wonderful that I can keep my focus on our patients, programs and customer service thanks to ThrivePOP.